Summary:
In the hospitality industry, the most effortless way to secure future business is by engaging clients while they’re experiencing your hotel’s excellence firsthand. Too often, sales and service professionals miss these opportunities by focusing solely on chasing new bookings. This session equips sales and conference planning teams with strategies to capitalize on the excitement of in-house clients, ensuring they leave not only satisfied but eager to re-book.
Key topics include:
- Proven practices to secure re-bookings while clients are on property
- Strategies for seamless collaboration between sales and operations teams to identify and act on opportunities
- How to design and execute impactful feedback sessions (beyond the traditional post-con) that leave clients delighted and ready to commit
Turn every in-house client into your next booking opportunity and build lasting relationships that drive repeat business!
RSVP online today for this 60 minute webinar! IACC members maintain free access to all of our webinars and guests are welcome to attend for $70 per person. Please RSVP online and visit the IACC Store to complete payment and finalize your registration. Discounts are available when you register more than one person – you’ll find all the details in the IACC Store.
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 Facilitated by – MASTER CONNECTION ASSOCIATES, worldwide leader in hospitality sales training.
Having trained thousands globally, MCA combine experience and expertise with real life examples and a proven track record in helping companies and individuals become more profitable, successful and perform at unprecedented levels. |